Need help with Toastmaster Timer? We're here to assist you. Find answers to common questions below, or contact us directly if you need additional support.
manifest.json file from the appZoom can drop an app's authorization on its own — most often after the app is updated, after a change by your Zoom account admin, or when the stored permission simply expires. When that happens the timer still counts and still records your report, but it can no longer change your video to green, yellow or red, and opening the app may take you to our website instead of into your meeting.
The fix is to add the app again:
Your data is not affected. Agendas, custom roles, timing rules, saved reports and your own background cards live in this browser profile on your own device, not in the Zoom authorization. Re-adding the app leaves all of it exactly where it was.
Need to run a meeting right now? The browser timer works without Zoom and shares the same timing rules.
That popup is Zoom asking your permission to change your virtual background. Zoom only asks when it is treating the app as a guest — that is, when your Zoom account has not approved the app, or when Zoom dropped an approval you gave earlier. Zoom drops approvals whenever an app update changes what the app asks for, so this can start happening even though you changed nothing.
When this is the case the app shows a banner at the top saying that Zoom asks permission on every color change. Click Approve in Zoom on that banner, then approve the app in the Zoom dialog that opens. The popups stop from the next color change onwards, and your agendas, roles and reports are untouched.
If you do not see the banner, remove the app from Zoom (Settings → Zoom Apps) and add it again from the link above. Clearing the background at the end of a speech will always ask once; that confirmation is Zoom's own and cannot be turned off.
If you can't find the answer to your question, please contact us directly. We typically respond within 24-48 hours.
Email: shuhao@starwatchlabs.com
When contacting support, please include:
Have an idea for improving Toastmaster Timer? We'd love to hear from you! Send your suggestions to shuhao@starwatchlabs.com with the subject line "Feature Request".
Found a bug? Please report it to shuhao@starwatchlabs.com with the subject line "Bug Report" and include as much detail as possible about the issue.